Working hours in the UAE : standard time, overtime, ramadan and public/private differences

Understanding working hours in the United Arab Emirates (UAE) is essential for scheduling, payroll, and legal compliance, particularly during Ramadan. This guide summarises standard hours, sector specific exceptions, overtime premiums, and the distinctive schedule in the public sector.

Private sector standards

Normal working time is 8 hours per day and 48 hours per week. Depending on the sector (e.g., hospitality, cafes, security), daily hours may reach 9 hours subject to proper arrangements and health and safety rules. Statutory breaks apply: at least one hour after five consecutive hours of work, not counted as working time.

Scheduling and working days

Private sector businesses commonly operate Sunday to Thursday, with typical shifts of 8:00–17:00 or 9:00–18:00 (including breaks). Some adopt a Friday half-day or flexible arrangements to accommodate Friday prayers. Free zone companies may apply different calendars.

Public sector : 4.5-day workweek

The public sector follows a 4.5-day week, Monday to Thursday, with a Friday half-da, to support work life balance and alignment with global markets.

Overtime : rates and caps

Work beyond normal hours attracts overtime pay. As a general indication, a 25% premium may apply to hours exceeding the regular day, increasing to 50% for night work (e.g., between 9 pm and 4 am). Overtime is typically capped (often at two hours per day) unless exceptional circumstances apply. Work on public holidays may attract a 150% premium.

Ramadan : reduced working hours

During Ramadan, private sector working time is reduced by two hours per day, regardless of whether the employee is fasting, often resulting in a six hour workday. Similar adjustments apply in the public sector, enabling religious observance while maintaining business continuity.

Government office hours (MoHRE) and services

For administrative matters, MoHRE offices and labour courts generally operate around 7:30 am to 2:30 pm, Sunday to Thursday. Always check current hours before visiting.

Compliance tips

• Adopt a clear working time policy (shifts, breaks, on-call) and communicate it at onboarding.
• Track overtime with reliable tools (timekeeping systems, manager approvals) and monitor caps.
• Plan ahead for Ramadan adjustments and communicate schedules early.
• Arrange cover for public holidays and Friday schedules.
• Train managers on premium pay rules and the risks of noncompliance (fines, disputes).

Practical examples

Example 1 : an employee works two hours beyond the normal day; a 25% premium applies. If performed at night, the premium may rise to 50%.

Example 2 : a team works on a public holiday; a 150% basic pay premium may apply, subject to policy and law.

Sound working time governance in the UAE relies on clear policies, robust tracking, and seasonal adjustments (especially during Ramadan). By structuring schedules, recording hours accurately, and accounting for sector and public sector specifics, employers can maintain compliance, support performance, and reduce time related disputes.

Our lawyers, who are experts in labour law, are available to answer all your questions and provide advice. We offer face-to-face meetings or videoconferencing. You can make an appointment directly online at https://www.agn-avocats.fr/.

AGN AVOCATS – Labour Law
contact@agn-avocats.fr
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